Hot air brush

Please contact the seller by emailing to customercare@lenabeauti.com

The styling area of this iron brush is about 2.3 *3.5 inches. The item is 12.5*2.5*2.7 inches in total, which is very suitable and comfortable for female hand grip.

Yes. For the best result, before styling your hair with the Airplusstyler, please dry your hair to 70-80% dry with a towel after wash. Please choose the “HIGH-SPEED AIR + HOT-AIR BRUSH” setting when you style with damp hair.

This product boosts its outstanding nano ion technology. The 10 million/cm³ nano ion  emittion ensures non-frizz and shining look. Its far infrared heat hits the hair shaft from the inside, healing cuticles, preserving moisture, delivering shiny, smooth, frizz-free hair & healthy scalp.  

Remove any strands of hair after each use and keep it clean. And a cute cleaning brush is packaged for cleaning this item.

Make sure your tool is unplugged and has cooled before you start to clean it.

A damp cloth may be used to wipe the exterior. To remove product build-up, try alcohol on a thin q tip but by no means submerge it in water or get it really wet.

Yes. As an innovative multi-functional hot air brush styler, this item dries and styles hair in one step. 

Yes. This item combs, dries and straightens in an easy way. It is also perfect for men and even their long beard.

Yes, this hair iron brush heats up super fast and makes your hair from wet to styled twice as fast compared to conventional hair styling tools. 

Yes, for sure. This item works for straightening, volumizing, smoothing and flipping, just one step to gorgeous hair styles you desire.

This item is specially made for the U.S domestic use and the regions where has 120V voltage as US.

Sure. It is ETL certified and is equipped with a safety plug for extra protection. But please read the user manual before you use the item and follow the instructions.

A negative ion is an invisible particle with an electric charge. Negative ions when ingested have health benefits and have moisturizing qualities. When your tool is heated, negative ions are created to seal and prevent further damage to the hair cuticle. The negative ions cancel out the positive hair charges, and while the iron makes contact with your hair, you smooth those ragged open cuticles.  

Ergonomic design often involves researching the way people interact with products and the environment. The data is used to determine the size, shape and/or form of a product, making it easier and more comfortable for people to use. The ergonomics of a product usually speak to the durability, functionality and comfort of the item.

If the appliance malfunctions, do not attempt to use the appliance. Please unplug it and contact customer service at customercare@lenabeauti.com.  All repair work should be done by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard. 

The item is covered by a 30-Day Money-Back Guarantee. To receive a refund or replacement, please contact Amazon.com via the following: 

http://www.amazon.com/contact-us/  

Here are the customer service phone numbers: 

U.S. and Canada: 1-866-216-1072 

International: 1-206-266-2992  

Knowing your hair type will help you determine which tools are suitable and which heat setting to use. The best way to see your true curl pattern is after you have washed your hair and it has aired-dried without any product in your hair. You will see and feel your hair’s natural curl patterns, texture and condition: from soft to coarse and moisturized to dehydrated. There are many specific hair conditions such as dry, color-treated and chemically processed. Let’s begin with basic knowledge and focus on fine, medium or coarse hair.

If you have....                 Your hair can handle...

Healthy, Fine Hair         300°F

Strong, Coarse Hair      400°F

Hair Texture: Depends on the thickness or diameter of the individual hair strand (compare a thin rope to a thick rope or a piece of thread to a piece of yarn) along with the condition of the cuticle.

Fine- The smallest diameter - more fragile; easier to process; susceptible to damage.

Medium- The most common and is considered normal, does not pose any specific problem. It is thinner than coarse hair and thicker than fine hair.

Coarse- Has the largest diameter, stronger than fine and medium hair, usually requires more processing time and may be resistant to styling.

Tourmaline-ceramic products are suited to all hair types while Titanium tools are recommended for coarse and thick hair types as when used incorrectly they can cause damage to fine hair. Please select tools best suited to your hair type and always be aware of the temperature setting.

Geniecurl

Yes, all LENA Geniecurl Auto Hair Curling Iron purchased with LENA Styler via Amazon.com are guaranteed with a 18 months warranty for consumer use. Feel free to contact us at customercare@lenabeauti.com if the product you purchased is out of Amazon's return policy. 

The barrel of this LENA Auto Hair Curling Iron is 1 inch, a most popular size with customers. This item is expert for effortless bouncy waves and curls, especially for long and medium length hair.

LENA Geniecurl Auto Hair Curling Wand is perfect for long and medium length hair. It also works for shorter hair of shoulder length, but not for too short hair. 

We do have 4 pre-set temperature levels:

302 F for very fine texture; 

338 for fine to medium texture;

374 F for medium texture; 

410 F for a thick texture.

Please choose the temperature setting according to your own hair type and start with a lower temperature until you’re confident using the item.

It’s super easy to curl with LENA Geniecurl, just as below: 

∙  Brush your hair to remove tangles before you start and take 1"x1" strand of the hair.

∙  Set the strand of your hair in the wand where the curl begins.

∙  Use the right spin button if you put your hair in the right opening and vise versa.

∙  Hold the spin button until you hear the beeping sounds. Then gently release the spin button and remove the device. 

Our recommendation is 1"x1" strand of hair or less each time. If you’re not sure, the sectioning card included in the package is tailored to help you decide the suitable volume of hair section when you style. 

No, your hair definitely WONT get stuck if you follow the instructions. The curler is specially engineered with an Anti-stuck Sensor to sense the pulling and tangling beyond the threshold and automatically turn off. All you do is pull the curler off gently like you normally would with this device if that happens. 

Yes, you hold the left or right button continuously until it beeps and it will stop spinning automatically. Continue to hold the wand while it continues to beep until the final long beep signaling that it’s time to remove your hair from the barrel by carefully pulling the wand down, and it will slowly release your pretty curl.

LENA Geniecurl Auto Hair Curling Wand is for DRY HAIR ONLY as it's not a hot air styler.

Yes, please plug in the product and hold the power button for 3 seconds to start. Please allow 1-2 minutes until the temperature indicator light turns solid before setting your hair in the wand.

Yes, LENA Geniecurl Auto Hair Curling Iron works on wigs or extension made of human hair. But please be kindly noted to choose the lower temperature settings 302°F or 338°F. Do avoid the highest setting of 410°F.

It depends on your hair volume. Take 1"x1" strand of hair, set in the wand, push and hold the spin button until it beeps. It takes about 20 seconds for each strand of hair. Usually, you will be able to style your hair in 10-20 minutes.

LENA Geniecurl Auto Hair Curling Wand is with worldwide voltage of 110-240V. It can be used globally, but you have to use it with a local Power Adapter.

The cord of the LENA Geniecurl Auto Hair Curler is with a length of 7 feet. It's swivel, nice for styling in all directions.

Yes. This hair curler styler shuts off automatically in 60 minutes when not using.

If the appliance malfunctions, do not attempt to use the appliance. Please unplug it and contact customer Service at customercare@lenabeauti.com. All repair work should be done by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard.